Howard Rheingold, Author of The Virtual Community
"Anyone interested in growing virtual communities would benefit from this well-researched and well-thought-out
exposition of the human interface and social issues underlying virtual community design. Jenny Preece provides an
important perspective on social cyberspace that has not been available before-the social infrastructure provided by
thoughtful user interface design."
John M. Carroll, Virginia Tech
".....a great contribution.....The Internet is, after all, the center of virtual culture; everyone now needs to
know about it."
Ronald E. Rice, Rutgers University
"Preece's book is especially important in three ways. First, it focuses on the important and pervasive growth of
Internet communities. Second, it presents a comprehensive user-oriented approach for designing online communities.
Third, it applies a variety of methods to test and analyze her ideas."
Jean Gasen, Capital One Services Inc.
"This is the first book that I am aware of that really focuses on the issues of usability and software design of
online communities... an excellent organization and mix of topics to address this increasing important area of
research and development."
From the Foreword by Doug Schuler, Seattle Community Network
"Who should read this book? Clearly, developers of next-generation virtual community tools, services and
applications should adopt this as their bible. […] The struggle for the soul of cyberspace has begun, and Preece
goes a long way toward opening up this process."