Dictionary of E-Business Francis Botto, Green Valley Media, UK and Australia Dictionary of Multimedia & Internet Applications Francis Botto, Green Valley Media, Sydney, Australia eBusiness Essentials, 2e Mark Norris, Norwest Communications, UK and Steve West, BT, UK Smartcard Handbook, 2e W. Rankl and W. Effing, Giesecke & Devrient GmbH, Munich Germany Enabling eBusiness W.S. Whyte, University of Leeds, UK