In the field of innovation many people managers, consultants, researchers use tools and find them useful. But it is a matter of horses for courses they do not all use the same tools and many are personal favourites or tools which they have found can help solve a particular type of problem. Much depends on personal choice and that in turn depends on experience, skills, etc.
With so many tools around there is probably something which is potentially useful for most situations. Whether or not is proves to be so depends on matching it to the particular user.